TheList DeskTheList Desk

Reservations · CRM · guest relations · payments

Own your reservations. Own your guests.

Built for every kind of venue — restaurants, bars, clubs, beach clubs and live shows — not a restaurant tool stretched to fit. Floor plan, deposits, guest history and reporting, on every device.

  • €0 per cover on Pro. One flat monthly fee, no commission on any channel.
  • A card on hold ends no-shows. Deposits and minimum spend, per night.
  • 24/7 human support on WhatsApp. We make the change for you.
TheList Desk reservation list, showing every booking, status, party size, purpose and zone in one screen
TheList Desk reservations on a phone
  • 1,500+ partner venues
  • 46 cities · 8 countries
  • 2.2M+ app members seated
  • 60% more reservations on average

The problem

Bookings arrive from everywhere. Nothing holds them together.

  1. Bookings in five places

    Phone, Instagram DMs, WhatsApp, walk-ins, a notebook. No single list, no guest history, no way to check what really happened last Saturday.

  2. No-shows and late cancellations

    A table held for a guest who never arrives is a table you could have sold twice — and it always happens on the busiest night.

  3. Commission on your own guests

    Most platforms charge you per cover, including guests who found you on Google, your own website or your own Instagram.

  4. Software built for one category

    Restaurant tools do not understand minimum spend, zones, a club floor plan or sunbeds on a beach.

TheList Desk

One night, every way to see it

Every booking, every channel, in one place — then look at the night however your team works fastest.

TheList Desk reservation list with tonight’s arrivals, statuses, party sizes, purpose and zones

Every booking from every channel, with tonight’s arrivals at the top and one status column your team works down.

Devices

Built for the iPad on your host stand

The floor plan was drawn for a tablet first — one hand, one tap, a table moved. It runs on any iPad and on any Android tablet, and the same book opens on the office computer and in your pocket. Always the same night.

TheList Desk reservation list on a laptop
TheList Desk floor plan on an iPad, with the selected reservation and the unassigned list on the left
TheList Desk floor plan on a phone
  • iPad and any tablet — the floor plan
  • Mac or PC — the office view
  • iPhone and Android — in your pocket

Your venue, run from one screen

Everything the floor needs, in one workspace

  • The most advanced floor plan on the market

    Drag and drop your real room — tables, sunbeds, daybeds, booths, the dance floor and the stage. Seats rotate, zones are yours to draw.

  • Deposits, minimum spend and card holds

    Per venue, per zone, per night. Off unless you want it, and dynamic by day, hour and season when you do.

  • Reservation list, calendar and plan

    Three views of the same night. Your team picks the one that is fastest for the job in front of them.

  • Payments and refunds via Stripe

    Take the deposit, hold the card, refund with your own policy. Nothing leaves your control.

  • Your own phone and walk-in bookings

    Anything that arrives by phone, DM or at the door goes into the same book, with the same guest record.

  • Guest profiles, tags, notes and history

    Who they are, what they drink, where they like to sit, and whether they have ever no-showed.

  • Waiting list when you are fully booked

    Guests join a list instead of calling a competitor. A cancellation fills itself.

  • Multi-venue under one login

    Switch between outlets, cities and countries without signing out.

  • Amenities, menus, events and venue details

    Photos, menus, dress code, music level, parking and tonight’s events — all yours to change.

  • Reports, invoices and guest communication

    Covers, no-show rate, peak hours, billing — and reminders and campaigns by email, SMS and message.

Control

Run it from your phone, without opening a laptop

  • Bookings on WhatsApp

    Every reservation arrives on WhatsApp with buttons: accept, decline, mark as no-show. Nothing to open mid-service.

  • Telegram management

    Open and close availability, block a night, adjust your tables — straight from a chat.

  • Request to book

    Nothing is confirmed without you. Review each reservation and accept or decline, or switch to instant booking when you want volume.

  • Waiting list

    When you are full, guests join a list instead of calling a competitor. A cancellation fills itself.

A reservation open on TheList Desk mobile, with view, exchange tables, modify and delete actionsThe floor plan on TheList Desk mobile

Channels

Every booking channel. Zero cost per cover.

€0 per booking. €0 per cover. No commission on any channel — including ours. Your website, your Instagram, Reserve with Google, Apple Maps, the phone, walk-ins and TheList app all land in the same list.

  • Reserve with Google
  • Instagram
  • TheList app
  • Facebook
  • TikTok
  • Your own website
  • Apple Maps
  • Phone & walk-ins
  • Other channels — on request

€0 per cover on every channel above — included on Desk Pro and Pro Max.

€0

per cover, on every channel

Your branded booking page works while the lights are off. A guest decides at 3am, books, pays a deposit if you ask for one — and it is sitting in your list when you open.

  • Live 24/7 on your site, Instagram bio and Google
  • Your floor plan, your zones, your colours
  • Card payment and deposits built in
  • Included free in every plan

Protect your revenue

What no-shows cost you

Move the sliders to your own numbers. Nothing is sent anywhere — this runs entirely in your browser.

Walking out of the door each month

€14,040

€168,480 a year · 216 empty seats a month

A card on hold ends most of it. If a guest does not arrive, you have already been paid — and the table went to someone else.

Talk to us about your numbers

Illustrative only, and in your own currency. This is a simple multiplication of the figures you entered — not a projection, forecast or guarantee of results, and not based on your venue's data.

Demand

We bring you guests. The others manage the ones you already have.

TheList app is a guest app for going out — restaurants, bars, clubs, beach clubs, live shows, plus hotels, villas, yachts, chefs and transfers. Guests planning a trip or a night out find you before they search for you.

  • Spotlight placement

    Featured positions in the app put your venue in front of guests who have not heard of you yet.

  • Cross-category signal

    When a guest books a villa in Mykonos or a hotel in Dubai, we know they are coming — and we put your venue in front of them.

  • Events and experiences

    List your DJ nights, guest chefs and special evenings, and sell them inside the app.

  • Guest features that fill tables

    Split payment on high-value tables, favourites and saved lists — the things that make a group choose you over the place next door.

How we compare

TheList against the platforms you already know

Categories, TheList
Restaurants, bars, cafés, clubs, beach clubs, live shows, hotels, lifestyle
Guest-management platforms
Restaurants and hotel F&B
Marketplace platforms
Restaurants
Brings you new guests, TheList
Yes — our own app and website, Reserve with Google, Apple Maps, HotelPlanner, cross-category demand
Guest-management platforms
No — it manages the traffic you already have
Marketplace platforms
Own app, but most volume arrives via Google
Cost per booking, TheList
Zero on Pro, on every channel
Guest-management platforms
Included in a subscription priced to your venue size
Marketplace platforms
Subscription plus per-cover fees, often on your own channels too
Typical cost, TheList
A flat monthly fee, lower again paid yearly
Guest-management platforms
Materially higher; add-ons charged separately
Marketplace platforms
Higher once cover fees are counted
Support, TheList
24/7 human, on WhatsApp — our team makes the changes for you
Guest-management platforms
Ticketed support
Marketplace platforms
Ticketed support

Comparison based on publicly available pricing and what venues switching to us report paying. Figures vary by venue size and market.

Plans

Three ways to work with us

Every plan is set up with our team. Tell us how you fill the room and we will tell you which one fits — and what it costs, in writing, before you go live.

  • Scalable

    Nothing up front. You pay only per guest we send you.

    Per guest

    No subscription · no commitment

    Includes

    • No installation, setup or training cost
    • Bookings from your own website — free
    • Bookings from Instagram — free
    • Bookings from TikTok — free
    • Basic CRM: guest contacts and visit history
    • Reservation list, availability and opening hours
    Request pricing
  • TheList Pro Max

    Everything in Pro, and our team on the end of a message.

    On request

    Rolling — cancel any time · lower paid yearly

    Everything in Pro, plus

    • 24/7 human support — your own PA
    • Caller ID on your line
    • Events, line-ups and waiting list
    • WhatsApp, SMS, Viber and email
    • Reminders, campaigns and guest book
    • Marketing by email, SMS and message
    Request pricing

Support

A real person on WhatsApp, 24/7

No ticket queue. No chatbot. No help-centre article telling you to figure it out yourself.

  • Message us like you message your team

    WhatsApp, phone, email or live chat — whichever is open when the problem happens.

  • We make the changes

    Menu updates, a cancelled booking, moving a guest to a later slot, marking a no-show. Tell us; it is done.

  • 24 hours, 7 days

    Because your busiest hour is Saturday at midnight, not Tuesday at 11am.

What venue owners say

  • “TheList made life easier for our clients and for us. It is the app we needed all this time.”

    Dimitris Christoforidis
    Owner, SantAnna Mykonos
  • “TheList brings me loyal and classy customers, high spenders, and higher revenue for my venue.”

    Panagiotis Daskalopoulos
    Owner, La Gitana
  • “Knowing our guests' needs in advance and preparing for them gives them a better experience.”

    Minos Christodoulakis
    Owner, Hachiko

Onboarding

Live in days, not months

  1. 1 · Talk

    Twenty minutes of consultation. We look at how you take bookings today and what a busy night costs you.

  2. 2 · Build

    We set up your venue, your floor plan, your zones, your policies and your booking page.

  3. 3 · Connect

    Reserve with Google, your website, your Instagram, and your existing reservations imported.

  4. 4 · Train and run

    We train your team in one session, test it with you, and go live. Support is on WhatsApp from the first night.

No installation cost. No setup fee. No long-term lock-in on the monthly plan.

Get in touch

Let's look at your Saturday night.

Send us your venue and we will show you the system running your busiest service.

Request pricing and a demo

Under a minute. We come back to you on WhatsApp.

Venue type

No setup fee · no installation cost · no hidden fees.